HOW IT WORKS
CarTrax uses tiny tags fitted to cars along with sensors to read them, to automatically recognize your customer’s vehicle as it approaches the Service Drive. CarTrax welcomes the customer by name on a large display, and notifies porters and advisors of the customer’s arrival.
Well informed staff can now greet customers by name with paperwork ready to go. This positive first impression builds the customer’s trust and confidence in the advisor and dealership, often leading to more repeat business and higher average ROs.
Thereafter, CarTrax monitors and tracks progress of the vehicle through the service department, car wash and detailing, and notifies the service advisor and the customer the instant the vehicle is ready for pick-up. No time is lost, and customers experience a shorter wait.